FREQUENTLY ASKED QUESTIONS

Last Updated on November 29, 2019

We usually keep very large product stock and we deliver our panels within 15 working days. Bespoke orders might take a little bit longer, get in touch with us before ordering and we’ll confirm exact delivery date! Your parcel is fully trackable and insured with required signature on delivery at your address.

Majority of our panels are in square size 60cm by 60cm, however, some of the 3D models are available in different sizes. Please follow product description and also feel free to contact us to get help with calculating the right amount of surface materials for your project.

Our wall decorative solutions are designed with love and care – wall panels are absolutely maintenance free. Once painted before or after installation (which is depending on your choice) panels are extremely easy to clean and dust free. We recommend using a damp cloth to wash and clean feature wall – exactly the same way as the painted wall. Please follow installation and care guidelines of each of the product to achieve best results.

Our large format wall panels(concrete or gypsum products) have to be stored in a vertical position to avoid surface damages. For best results, we recommend storing panels within the installation area minimum 24 hours to acclimatise. Please check installation guide depending on your product selection. You can always contact us to get help and advice by calling, emailing or chat.

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